To Steal or Not to Steal, That IS the Question...

Mornings are my thing.  I get to the shop and before you know it, I have that kettle whistling like an excited high school football coach.  I get my tea made, music playing and the day is off to a great start....until yesterday.  See, my morning was different yesterday...and I'm still left a little befuddled.

Enter unknown-to-me customer:

Me:  "Good Morning!  How can I help you?"
Customer:  "I'd like to return this tea spoon".
*awkward pause....a spoon? Really?*
Me:  "Oh?  Is there something wrong with it?"
Customer:  "No.  I stole it."
*awkward pause # 2*
Me:  "You STOLE it?"
Customer:  "Yes, I stole it."
*awkard pause # 3*
Me:  "Oh.  Uh.  Do I thank you?  I don't really know what to do here."

As it turns out, this customer came in on a day when one of my staff was working.  She felt that she'd been overcharged on her bill, and apparently took matters into her own hands; an eye for an eye type thing, I guess.  However, upon returning home and reviewing her bill, she realized she WASN'T overcharged, afterall.  Hence, the returning of said spoon.

Me:  "While I  feel it is important to acknowledge your, er, honesty, I feel it important to voice that I generally frown upon shoplifting.  You are welcome back any time but perhaps in the future should you have any questions about your bill, you could just ask?"
Customer: "Ok.  Can I get a cup of tea to go?"
Me:  "Uh.  Yes - what'll it be?"
 
WTF?!  What just happened here?  I may not have a PhD (or a Masters or even an undgrad degree) in Psychology, but I think it suffices to say this isn't normal?!  WHO DID THIS WOMAN WRONG?!  While she left happily after her act of contrition, tea in hand, I was left....confused.  Anyway, the tea spoon is home among its tea spoon family, she can sleep at night, and I have something to write about.  It's a strange world, but  it works.  'Night, folks.